Competency IX- Managing Conflict and Crisis
Artifact One:
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Below is an analysis of institutional stubbornness. During the winter break of 2013 a gap in the food service that provided meals for those students who would be residing on campus for the term of the winter break became evident. In addition, the catalogue which could be interpreted as a contractual agreement between the university and it students indicated that there would be food service provided for the first part of this break. However the university had failed to provide its food vendor a contract to provide services for this window. The conflict split staff on administrative, student services personnel, and ethnic - eastern and western - lines.
Bolman, L. G., & Deal, T. E. (2013). Reframing organizations. San Francisco, CA: Jossey-Bass Kaplin, W. A., & Lee, B. A. (2007). The law of higher education. San Francisco, CA: Jossey-Bass |
Artifact Two: Analyses of the Virginia Tech and the Kent State Shootings |
In the spring of 2013 was enrolled in the Foundations in HIgher Education [CCSD 581] course. For the class there was an assignment of writing a paper: either a point of view paper or an educational biography. I chose to write a point of view paper. Below is an outline of my first submission to complete the project on the Virginia Tech shooting, an outline of my second submission on the Kent State shooting, and a point of view paper based on the Kent State shooting. Both historical events were fully researched; but the Virginia Tech shooting, although incredibly relevant, was determined to have happened too recently to be considered history for class purposes. It is at that point that I began research on the Kent State shooting. But the dynamics of the Virginia Tech shooting were rich in cautions and recommendations for future crisis interventions. I found myself speaking of the need for inter-department communication regarding students in the meetings of the retention committee, and discussing FERPA in relation to reporting seemingly unrelated events that inter-department reporting and analysis had the potential to reveal a pattern.
The Virginia Tech reports are cited as the primary resource for that research, and the research for the Kent state shooting is contained in the below paper's bibliography. Virginia Tech Review Panel. (2007). Mass shootings at Virginia Tech, April 16, 2007: Report of the review panel presented to Governor Kaine, Commonwealth of Virginia. s.l: The Panel. Virginia Tech Review Panel., & TriData Corporation. (2009). Mass shootings at Virginia Tech: Addendum to the report of the review panel, presented to Governor Timothy M. Kaine, Commonwealth of Virginia. Richmond, Va: Virginia Tech Review Panel. |
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Artifact Three: A study of threat assessment, and an analysis of its best practicesTo the left is an analysis of threats across university campuses, and an analysis of best practices. Threat assessment is the reality on campuses whether it is violent shootings, physical or verbal threats, or sexual assaults. In order to best protect themselves as institutions legally and ethically it is fundamental that university adopt a methodology for addressing potential risk, or harm to students. Citations appear below, and in the paper's bibliography.
Kaplin, W. A., & Lee, B. A. (2007). The law of higher education. San Francisco, CA: Jossey-Bass Wilkens, S. (2011). Beyond bumper sticker ethics: An introduction of theories of right and wrong. Downers Grove, IL: InterVarsity Press |